GDPR Compliance

Our Commitment to GDPR Compliance

VelmirexTechAI is committed to protecting the privacy rights of individuals in the European Union and European Economic Area. Although we are based in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) and have implemented measures to comply with its requirements when processing personal data of EU/EEA residents.

Data Controller Information

For the purposes of GDPR, VelmirexTechAI acts as the data controller for personal information collected through our website and services.

Data Controller: VelmirexTechAI
Address: Level 12, 45 Clarence Street, Sydney NSW 2000, Australia
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

Consent (Article 6(1)(a))

When you provide explicit consent for us to process your personal data for specific purposes, such as subscribing to our newsletter or submitting contact forms.

Contract Performance (Article 6(1)(b))

When processing is necessary to fulfill our contractual obligations to you or to take steps at your request prior to entering into a contract.

Legitimate Interests (Article 6(1)(f))

When processing is necessary for our legitimate business interests, such as improving our services, fraud prevention, and network security, provided these interests do not override your fundamental rights and freedoms.

Legal Obligation (Article 6(1)(c))

When processing is necessary to comply with legal obligations to which we are subject.

Your Rights Under GDPR

If you are a resident of the EU/EEA, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation about whether we process your personal data and to receive a copy of your data.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure / "Right to be Forgotten" (Article 17)

You have the right to request deletion of your personal data under certain circumstances, including:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing when:

• You contest the accuracy of the personal data
• Processing is unlawful but you oppose erasure
• We no longer need the data but you need it for legal claims
• You have objected to processing pending verification

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent (Article 7(3))

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint (Article 77)

You have the right to lodge a complaint with a supervisory authority in your EU member state if you believe we have violated your rights under GDPR.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

To protect your privacy, we may need to verify your identity before processing your request.

Data Processing Activities

What Data We Collect

• Contact information (name, email, company name)
• Business information (project requirements, industry)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, referral sources)

How We Collect Data

• Direct interactions (forms, emails, consultations)
• Automated technologies (cookies, analytics)

How We Use Data

• Providing and improving our services
• Communicating with you about projects and inquiries
• Marketing communications (with consent)
• Website analytics and optimization
• Legal compliance and security

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Client data: For the duration of the business relationship plus 7 years for legal and tax purposes
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: Anonymized after 26 months
• Technical logs: 90 days for security purposes

International Data Transfers

As we are based in Australia, personal data collected from EU/EEA residents will be transferred outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers:

• We implement standard contractual clauses approved by the European Commission
• We ensure service providers comply with GDPR-equivalent protections
• We maintain technical and organizational security measures

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response and breach notification procedures
• Regular backups with secure storage

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority within 72 hours of becoming aware of the breach
• Notify affected individuals without undue delay if the breach is likely to result in a high risk
• Document all data breaches, regardless of whether notification is required

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Third-Party Data Processing

We engage third-party processors to assist with our operations. All processors are carefully selected and bound by data processing agreements that ensure GDPR compliance. Our processors include:

• Cloud hosting providers for website infrastructure
• Email service providers for communications
• Analytics providers for website optimization

We maintain a register of all data processors and their processing activities.

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website and, where appropriate, via email.

Supervisory Authority

If you are not satisfied with our response to your concerns, you have the right to lodge a complaint with your local supervisory authority. You can find contact details for EU data protection authorities at: https://edpb.europa.eu/about-edpb/board/members_en

Contact Us

For any questions or concerns regarding GDPR compliance or to exercise your rights, please contact:

GDPR Contact:
Email: [email protected]
Address: Level 12, 45 Clarence Street, Sydney NSW 2000, Australia

We will respond to all requests within the timeframes required by GDPR.